Three days of insights, networking, and Icelandic experiences · September 1 - 3, 2026
Location: Petersen svítan, Reykjavík
Location: Harpa Concert Hall - Norðurljós, Second Floor
Location: Harpa Concert Hall - Norðurljós, Second Floor
Speakers: Sveinn Akerlie, Simon Dempsey, Anna Richardson
Welcome, opening keynote, and the framing questions facing the industry.
Location: Harpa Concert Hall - Norðurljós, Second Floor
Speakers: Mike Kempner, Philippa Rowe, Lee Mitchell, Scott Allard (moderator)
Accountability, coordination, and trust in the age of disruption.
Location: Harpa Concert Hall - Norðurljós, Second Floor
Speakers: Jerry Angrave
Ten minutes, followed by questions.
Location: Harpa Concert Hall - Norðurljós, Second Floor
Location: Harpa Concert Hall - Norðurljós, Second Floor
Speakers: Heiða Njóla Guðbrandsdóttir, Marco Barbosa, Logan Brown, Kevin O'Shaughnessy (moderator)
What reassurance, clarity, and care look like when disruption is unavoidable - and passengers do not want to wait.
Location: Harpa Concert Hall - Norðurljós, Second Floor
Ten minutes of questions from the floor.
Location: Harpa Concert Hall - Norðurljós, Second Floor
Speakers: Francesca Marshall
British Airways. Ten minutes, followed by questions.
Location: Harpa Concert Hall - Norðurljós, Second Floor
Speakers: John Fishwick, Jerry Angrave (moderator)
Location: Harpa Concert Hall - Norðurljós, Second Floor
Location: La Primavera
Speakers: Sheryl Lee
United. Ten minutes, followed by questions.
Location: Harpa Concert Hall - Norðurljós, Second Floor
Speakers: Paul Dittmann, George Ampat, Ryan Daniels, Chris Allen (moderator)
Balancing operational efficiency, passenger trust, and long-term value - what are we optimising for?
Location: Harpa Concert Hall - Norðurljós, Second Floor
Ten minutes of questions from the floor.
Location: Harpa Concert Hall - Norðurljós, Second Floor
Speakers: Simon Dempsey
AviLabs. Ten minutes, followed by questions.
Location: Harpa Concert Hall - Norðurljós, Second Floor
Location: Harpa Concert Hall - Norðurljós, Second Floor
Speakers: Lindsay Nemeth, Marcia Rathgeber
A closed session on the stories and learnings behind some of the highest profile disruptions of the last decade.
Location: Harpa Concert Hall - Norðurljós, Second Floor
Location: Hafnartorg
Location: Harpa Concert Hall - Norðurljós, Second Floor
Speakers: Kevin O'Shaughnessy
Location: Harpa Concert Hall - Norðurljós, Second Floor
Location: Harpa Concert Hall - Norðurljós, Second Floor
Location: Harpa Concert Hall - Norðurljós, Second Floor
Location: Harpa Concert Hall - Norðurljós, Second Floor
Speakers: Ryan Daniels, Jay Fulmer
Reacting in real time to the solutions that are presented and voted on.
Location: Harpa Concert Hall - Norðurljós, Second Floor
A light lunch in Harpa.
Location: Harpa Conference Centre
Reception and Icelandic experience, running until late.
Location: Hvammsvík